Our steps to provide excellent service every time
These are the key steps ACG deem critical in delivering safe and successful projects for our customers.
Project definition
ACG value our stakeholders and from the onset ACG engage our customers and clients, interfacing closely with key figures to ensure we all understand the project cycle milestones and goals.
Innovation
ACG promote innovation throughout our organisation. We constantly seek to improve our services and we empower everyone to contribute to the process of continuous improvement.
Planning
ACG are continually striving to optimize our performance and service delivery, our working together ethos means that, ACG in collaboration with our clients vigorously plan our works to meet the most demanding schedules and milestones.
Flexibility
Things change, schedules, plans, priorities. ACG have the knowledge, capability and experience to adapt easily to different scenarios and challenges. ACG also understand the Pain and Gain complexities some projects generate, we are always ready to support.
HSEQ
HSE is at the forefront of our business, ACG care about our people and our clients people, we value our assets and those of our clients and we understand the impacts our services can have on the environment. ACG will never compromise in positioning the HS&E of our business or our customers anywhere else but in first place.
Continuous improvement
Tell us what you like about us, moreover tell us want you don’t. ACG adopt an open book policy, we honestly and transparently seek feedback from our clients and customers on regular basis as we continue our journey to excellence. We listen we learn we improve.